If a certain page on a website doesn't load for some reason or if a link is not functioning, the website visitor will see an error page with some generic message. The page shall have nothing in common with the rest of the website, that may make the visitor leave the website. A potential solution in cases like this is a function offered by some website hosting companies - the option to set up your own personalized error pages that shall have identical design as your website and that can contain any images or text that you would like depending on the particular error. There are 4 well-known errors which can occur and they involve these particular so-called HTTP status codes - 400, when your web browser sends a bad request to the server and it can't be processed; 401, if you're supposed to log in to see some page, but you haven't done this yet; 403, if you don't have a permission to view a certain page; and 404, when a link that you have clicked leads to a file that does not exist. In any of these scenarios, visitors will be able to see your personalized content instead of a generic error page.

Custom Error Pages in Cloud Web Hosting

When you purchase a Linux cloud web hosting package from our company, you shall be able to set customized error pages for your websites easily and quickly, because this feature is part of all of our packages. Once you have created the files and uploaded them to your hosting account, you should check out the Hosted Domains section of your Hepsia Control Panel and click on the Edit button for the specific domain or subdomain. Inside the pop-up that will appear, you'll see drop-down menus for all four kinds of errors and for each of them you could pick an Apache default page, a generic page from our system or a customized page. Should you pick the third option, you should simply input the URL to the file that you have uploaded then save the change. A different way to set personalized error pages is to set up an .htaccess file in the domain or subdomain folder and to add several lines of program code in it. In case you don't have previous experience or if you're simply unsure how to do that, you can simply copy/paste the code from our Knowledge Base article on that subject.

Custom Error Pages in Semi-dedicated Hosting

When you host your sites in a semi-dedicated server account from our company, you may set customized error pages for any of them effortlessly using our in-house developed Hepsia hosting CP. With just a few mouse clicks inside the Hosted Domains section, you are able to change the default setting from a system page to a custom one for any of the four error types. All you need to do is provide a link to every single file you have uploaded before that and then save the change. If required, you shall be able to revert this customization anytime and in exactly the same way. If you want, you may use an .htaccess file too. It must be created/uploaded within the domain or subdomain folder related to the internet site whose error pages you want to alter and the content for such a file can be found in our Help article on this matter.